Establish New Boundaries With Employees

your first 90 days Apr 03, 2019

Many companies pride themselves on offering opportunities for growth inside the company, preferring to promote from within if at all possible. It’s a good policy that encourages loyalty and reward for a job well done, but for the novice manager – recently awarded a senior role in the company he or she may have worked in for years – it comes with a few additional difficulties.

You may now be in charge of people you previously worked alongside as a coworker. Your new peers may well be other senior managers who used to manage you. If you are not given any advice or training to handle this transition, it can be a tough one to pull off.

If you start your new job with ‘all guns blazing’, for instance, you risk alienating your new team who struggle to accept this new stricter, more aggressive you. Especially considering you were drinking alongside them in the bar complaining about the boss as well only one week or month ago.

It won’t work if you try to...

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Leveraging the Strengths of Your Leadership Style and Personality Strengths

your first 90 days Apr 02, 2019

Knowing how to manage others starts by knowing how to manage yourself. Each of us starts with existing preferences, workstyles and aptitudes that may be different from the people we manage, and having a framework to help determine what the best approach is for a given team or individual can make what you already may know how to do that much faster and more efficient.

Leadership styles is a complex topic and there is no right or wrong style, no silver bullet. Each will have its advantages and disadvantages. And it is your job as a manger to recognise when and how to use each one.

First, lets look at the most common forms of leadership style categories that exist:

Dictatorial style

This is when a manager is operating like a dictator. They make all the decisions, how things are done, when things are done. And if you fail to follow them, you will be severely disciplined or punished. They do not allow others to question a decision they have made or their authority. Some more passive...

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How to be a Good Manager

your first 90 days Mar 20, 2019

In this post I talk about how to be a good manager that employees love and want to work for.  Inspirational managers aren’t necessarily the ones performing grandiose actions or trailblazing a new path across the business world. They aren’t necessarily the rich CEOs, motivational speakers or the brilliant strategists who have turned their businesses around.

A good manager is much simpler than that: it is someone in a position of authority who engenders a personal and authentic connection with their employees. Someone any individual member of staff can turn to without fear, whose door is (almost) always open, who listens and who wants to create a one-on-one connection with his or her employees. It’s as simple, and as complicated, as that.

Dale Carnegie Training has told us that nearly three-quarters of employees are unhappy at work, the majority due to their relationships with their immediate supervisor.

The one thing I always try to keep in mind when...

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How to Earn Respect

your first 90 days Mar 20, 2019

Whether you’re new to management, or have solid experience leading those in your charge, one of the keys to becoming a better manager is the cultivation of respect in the workplace.

How to Earn Respect - Laying the Groundwork

It’s important to establish an effective foundation for the respect that is your due as a manager, in order to avoid sending the wrong message to your personnel. If your behaviour implies that you don’t appreciate just how important their professional contributions are, your employees are unlikely to feel motivated enough to perform to the best of their abilities.

Employee respect that goes beyond simple lip-service has to be earned. While it’s only natural to expect a certain level of deference from your employees, it’s also important to recognize that true respect is a two-way street, and not something that’s simply payable on demand. If you want it, you’ll have to learn how to give it. And the best way to...

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Effective Scheduling

your first 90 days Mar 20, 2019

When you’re a manager, one of your tasks will be to make sure you always have enough staff to cover for each day; i.e. effective scheduling. If you have a big team and you operate shift patterns, let me tell you now: it’s going to be a nightmare unless you are organised and efficient. You’ll either have people wanting more overtime so that they can earn more money (the best position to be in) or not enough people willing to volunteer for those night, weekend and holiday shifts.

If people beg you for more work, you can give them what you can but remember that you are not a charity; the business comes first and you need just the right amount of cover to enable you to make the most money. Explain to your staff that you do not have money for extra shifts which the company doesn’t need; stress that the company has to thrive in order for you all to have jobs. As such, it is not a charity.

You will have other people who want time off for parties and events; members...

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Making Tough Management Decisions

your first 90 days Mar 20, 2019

As a manager, there’s no escaping one basic truth – you’re paid to make the difficult decisions. You may or may not be paid well, granted, but that doesn’t really matter; the title of ‘manager’ inevitably means that you’ll have to make some tough solo decisions now and again. As the phrase goes, the buck stops with you.  

You could be forced to make tough budget decisions, fire poor providers, stop certain product lines, scale back on investments or even reluctantly decide to let something go that isn’t working. They’re tough enough decisions to make. Yet, as we’ll see in the second half of this book, these often tend to pale into insignificance when they compare to the decisions you may have to make about your personnel. These latter decisions may well be some of the most difficult problems you’ll ever have to deal with in your career.

You may have to decide to change people’s job descriptions, for...

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Hiring Employees

your first 90 days Mar 20, 2019

Hiring good employees is one of the skill you need to develop as a manager.When you’re new to recruiting, it’s easy to make mistakes and hire the wrong employee. Perhaps the candidate sounded great on paper, put up a fairly decent show in interview and you thought it would be easier to offer them the job and be done with it.

It’s only once you start to work with them that the cracks show. Perhaps they don’t know certain skills, applications or tasks as well as they implied they did; maybe they make basic mistakes that someone of their level shouldn’t be making.

Whatever the issue, you can bet your other staff members will notice it before you do. Even if they don’t bring it to your attention immediately, you may spot their frustration and stress as they attempt to ‘carry’ an under-performing co-worker.

Hurrying recruitment is never a good thing, yet it’s a common mistake of new managers. Aware of the heavy workload and feeling...

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Failing to Take Responsibility

your first 90 days Mar 20, 2019

There’s nothing worse than a manager who refuses to take responsibility and blames employees for everything that goes wrong with the department or company. Shifting the blame onto others beneath you is a sure fire way to destroy team morale, and is unfortunately quite common with novice managers who are too scared to admit they have messed up in front of executive leadership.

DON’T be one of those managers; it never has a good ending. They lose the respect of the team and often even their bosses, who can usually see straight through them.

Don’t believe the team won’t find out either; they invariably do and then they will never trust you again.

So ask yourself: have you ever, even in passing, said to your boss ‘Oh so-and-so did that, he messed up’ or ‘I asked so-and-so to do that but they didn’t’ or similar words and phrases? If you did, you are essentially trying to absolve yourself of guilt and place it onto individual members...

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Being too Friendly With Your Employees

your first 90 days Mar 20, 2019

It’s a natural human instinct to want to be liked and managers are often just as needy as anyone else. Everyone wants to be the popular boss, the one who is beloved by their team and who people will do anything for.

I’m afraid it’s my job to shatter the myth right here: you CAN’T be friends with the people who report to you. Don’t even try, because I guarantee you that it will backfire at some point down the line.

Paul, the manager of a medium-sized social media company, learned this only too well. On the first day in his new job, he took his direct reports out for drinks to ‘get to know everyone.’ This seemed to go down well with his new employees, so he carried on the outings, the intimate one-on-one chats and socializing out of work. He gained two really good new friends out of it, and thought he was doing well.

That’s until his boss announced that the company was struggling and Paul would be expected to lay off half of his team. So...

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Transitioning into Management Position

your first 90 days Mar 20, 2019

Many companies pride themselves on offering opportunities for growth inside the company, preferring to promote from within if at all possible. It’s a good policy that encourages loyalty and reward for a job well done, but for the novice manager – recently awarded a senior role in the company he or she may have worked in for years – it comes with a few additional difficulties.

You may now be in charge of people you previously worked alongside as a coworker. Your new peers may well be other senior managers who used to manage you. If you are not given any advice or training to handle this transition, it can be a tough one to pull off.

If you start your new job with ‘all guns blazing’, for instance, you risk alienating your new team who struggle to accept this new stricter, more aggressive you. Especially considering you were drinking alongside them in the bar complaining about the boss as well only one week or month ago.

It won’t work if you try to...

Continue Reading...
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